Payment Information

At Khilauna.com, we offer multiple secure payment options to ensure a smooth and hassle-free shopping experience.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, RuPay, Maestro, etc.)
• UPI Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)
• Net Banking (All major banks supported)
• Wallet Payments (Paytm, Amazon Pay, Freecharge, etc.)
• Cash on Delivery (COD) (Available on select orders and locations)

2. Payment Security

• All transactions on Khilauna.com are secured with SSL encryption to protect your sensitive data.
• We do not store your card details, ensuring complete privacy and security.
• Payments are processed through trusted and PCI-DSS compliant payment gateways.

3. Cash on Delivery (COD)

• COD is available for select locations and order values.
• A small additional charge may apply for COD orders.
• Please ensure the exact amount is ready at the time of delivery.

4. Order Confirmation

• Once the payment is successfully processed, you will receive an order confirmation email and SMS with your order details.
• In case of payment failure, please retry or contact our support team for assistance.

5. Refunds for Canceled Orders

• If an order is canceled before shipping, the full amount will be refunded to the original payment method.
• Refunds typically take 7-10 business days to reflect in your account.

6. Contact Us for Payment Issues

If you experience any payment-related issues, please reach out to our support team:

Khilauna.com
Email: store@khilauna.com
Phone: +91-8825137323
Address: Faridabad, Haryana, India - 121003